Warren Buffett is my mentor. He just doesn’t know it. It’s a great relationship. He doesn’t have to take my calls and I don’t have to listen to everything he… Read more »
Posts Categorized: Customers Included
Is Uber the real villain here?
The New York Times this morning published this article – “Taxi Medallions, Once a Safe Investment, Now Drag Owners Into Debt“ – asserting that Uber, Lyft, and other ride-hailing apps are hurting… Read more »
Peter Thiel couldn’t be more wrong
No, I’m not talking about Donald Trump. Gillette just announced that they are dropping their prices 20% after losing significant market share. Their position has eroded from 70% of the… Read more »
Offroad with Robots?
In late September, I visited Consumer Reports’ Test Track to see firsthand how Tesla’s Autopilot technology performs. I wanted to know why Consumer Reports first granted to Tesla and then… Read more »
The Customer Obsessed Shoe Dogs
Philip Knight’s new memoir, Shoe Dog, is a good read (or listen – the Audible version is quite good). There’s a lot to learn from the founder and former CEO… Read more »