Art and product management are connected. Let me explain. In 2008, I started something called Slow Art Day, a global event designed to help everyone – including product managers –… Read more »
Blog
What’s the story with great products?
The single most important thing I learned in 20 years – and it’s at the heart of my first book, Customers Included – is the importance of you as a… Read more »
How to be Unhappy in Business?
In most of the 120+ Customers Included talks I’ve given in the last year, I’ve started with an inversion exercise. Instead of asking the attendees what they would do to… Read more »
What should CEOs *not* do?
Today I’m speaking to a private summit of COOs from Fortune 500 companies. These leaders are being groomed to become CEOs and the two-day summit is designed to help them eventually run a… Read more »
Warren Buffett Includes Customers – Does your CEO?
This is for your CEO. I’ve just attended the Berkshire Hathaway 50th anniversary shareholder meeting in Omaha, Nebraska. Warren Buffett and Charlie Munger, Vice Chairman, reiterated what I’ve known to be… Read more »